Shop Policies
What You Need To Know.
Shipping and Pick-Up Information
Spend $100 or more and get free shipping!
Tiszta Viv Spa is happy to provide FREE shipping and handling on all orders, within the East Coast, for purchases of $100 or more.
Please give us 3 business days to process and ship your order.
All orders within the East Coast, under $100, will incur a $20.00 flat shipping and handling fee.
Free local pickup!
We also offer the option to purchase your item online and pick up at our spa location at 18 Elm Avenue, Wolfville, Nova Scotia.
Just select the local pick-up option at checkout and we will email you once your order is ready to be picked up.
Return & Exchange Policy
Online Return Policy
All regular priced items, that are in the original condition as sent to you, with all tags attached, may be returned for exchange or store credit ONLY within 10 days of receipt.
Return shipping costs are at your expense or you can choose to return goods at our location.
Please contact info@tisztavizspa.com or call 902-542-87873 prior to sending us your return.
Store credit will be in the amount of the item returned, minus the cost of shipping (if applicable).
We cannot guarantee if you send your item back to us without authorization that we will be able to offer an exchange/credit.
All items marked sale are FINAL SALE, therefore no refunds, exchanges or in-store credit apply.
In-store Return Policy
Full refund within 7 days from the date of receipt will be honored so long as you have your receipt and items have original tags attached and have not been used.
All items marked SALE or during a promo/sale event are FINAL SALE, therefore no refunds, exchanges or in-store credit apply.
Gift Receipt must accompany a return for in-store credit or exchange within 7 days.
Christmas gifts may be exchanged with the Gift Receipt until Jan 8, with the exception of Boxing Day, where no returns, exchanges apply.